RSC

We want to make our clients feel special and to enjoy experiences they'll always want to remember, retell and repeat.

Kindness, empathy, approachability, proactiveness, mutual respect, mutual cooperation, sustainable development, results focus.

Employee satisfaction is key to achieving customer satisfaction.

In 2018, the average workforce at AR Roca Esmeralda was 73 employees (44 women and 29 men). At AR Hotels & Resorts, we have employees of more than 20 different nationalities.

In 2018, we ran courses on Leadership (Fundesem), Digital Tip (Educatur), Sales (Educatur) and DiSC Methodologies (ENEAS). In addition, economic grants were set aside for training.

We have several support programmes in place for employees and their families, as well as employee recognition initiatives and solidarity actions.

Environmental protection is one of our basic principle of action, with our aim being to involve staff, our suppliers and our clients.

We are committed to social, cultural and human development in the community where we carry out our activities. Our key areas of action are working alongside social agents and organisations and promoting culture and the arts.